Privacy Policy

1. Who we are

Infocredit Solutions (“we”, “us”, “our”), a member of Infocredit Group, is the controller of personal data collected through this website. Our registered office is at [registered office address to be confirmed] and our company registration number is [registration number to be confirmed].

This policy is a placeholder draft prepared for review and should be reviewed and approved by a qualified legal adviser before being relied upon.

2. Personal data we collect

Enquiry details: when you contact us about a project, we collect the information you choose to provide — typically your name, email address, company name and a description of your enquiry.

Technical data: like most websites, our hosting provider may process limited technical data such as IP address, browser type and pages visited, for security and operational purposes.

We do not collect special category data through this website, and we ask that you do not send us sensitive personal information through it.

3. How and why we use your data

To respond to enquiries and provide information about our services. Legal basis: steps taken at your request prior to entering into a contract, and our legitimate interests in responding to prospective clients.

To operate, secure and improve the website. Legal basis: our legitimate interests in maintaining a secure and functioning website.

To comply with legal and regulatory obligations. Legal basis: compliance with a legal obligation.

We will only send you marketing communications where you have opted in, and you can opt out at any time.

4. Cookies

This website uses only strictly necessary cookies and similar technologies, which are essential for the website to function. When you first visit, a consent banner lets you record your cookie preferences.

We do not currently use analytics, advertising or other optional cookies. If we introduce them in future, we will ask for your consent before they are set, and this policy will be updated.

You can change or withdraw your cookie preferences at any time using the “Cookie preferences” link in the footer of every page.

5. Sharing your data

We may share personal data with service providers who process it on our behalf (for example hosting and IT providers), with other companies within Infocredit Group where relevant to your enquiry, and where disclosure is required by law or to protect our legal rights.

Where service providers process data on our behalf, we put appropriate contractual safeguards in place.

6. International transfers

Where personal data is transferred outside the European Economic Area, we ensure an adequate level of protection, for example by using transfers covered by adequacy decisions or by putting European Commission standard contractual clauses in place.

7. Retention

We keep personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting and reporting requirements. Enquiry correspondence is typically retained for [retention period to be confirmed] after our last contact with you.

8. Your rights

Under the EU General Data Protection Regulation and Cypriot data protection law, you have the right to: access the personal data we hold about you; have inaccurate data rectified; have data erased in certain circumstances; restrict or object to processing; data portability; and to withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection (Cyprus), or the supervisory authority in your country of residence.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.

9. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page, and the date at the top will be revised.